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Child Protection and Welfare

English courses student welfare

The safety and well-being of our students is at the core of what we do at Manor Courses and we know that it is the number one concern for parents when choosing a language school overseas.

We also know that being away from home can sometimes be difficult for younger children, which is why we focus on creating a warm welcoming family atmosphere that provides support and comfort to our students when away from home.

Our friendly and knowledgeable team are here to answer your questions.

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Child Protection and Safeguarding

Manor Courses takes very seriously its responsibility to safeguard and promote the welfare of students; and to work to ensure adequate arrangements to identify, assess, and support any student who is suffering harm, distress, neglect, abuse or injury.

We work extremely hard in order to ensure comprehensive training for all staff in child welfare. Our designated Student Protection Officer and the Welfare Manager are responsible for the overall welfare of all our students and to provide awareness discussion and guidance for all members of staff.

Click to download our Safeguarding Children & Child Protection Policy

Student Supervision

All students on our Summer Camp are supervised by house managers, teachers and activity leaders living on campus. Staff supervise all houses during the day and night and security services patrol the campus during the evening and night.

We register all our students 7 times per day and there are only a few short periods when students are not supervised, between lessons and activities and before or after they finish their meals. Students aged 13 years and older can choose 1 free-time session each day. They can go to their house, office, activity centre, internet room, or relax in the gardens or watch the activities (they are supervised by patrolling staff).

Arriving and Departing

Manor Courses representatives will meet your child at the airport and escort them by private coach/taxi to Hurst College. Or parents can drop-off students at Hurst College. After students check-in at the office, they will visit their house and bedroom, then join the activity sessions.

On the second day there is a welcome assembly, where our new students get to learn about the timetable, activities and rules. Then they have a short English level test and a tour of the campus.

At the end of the English course we escort students back to the airport, assist with check-in and take them to passport control. Or parents can collect students from Hurst College if they would prefer.

Click to download our Student Handbook.

Staff Recruitment

All Manor Courses Summer School employees have a full and active part to play in protecting our students from harm, and are dedicated to every student’s welfare.

We ensure that our selection and recruitment of staff meet the requirements as set down in guidance provided by the Department for Education and Skills.

We carefully select our staff and undertake references and ask for police / criminal records checks to ensure that all employees are suitable to work with minors.

All our staff are fully inducted to provide a caring, positive, safe and stimulating environment.

Our Welfare Team

Our helpful welfare team provide students and group leaders with 24 hour support on campus. Furthermore parents and agents have easy access to senior management because we, the directors, live on campus with our summer team.

We create a friendly and safe home environment and offer various accommodation options with 3 healthy meals per day.

You can find out more about the Manor Courses English School team here.

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"We spent two wonderful weeks in Hurst and everything went really well with the experienced academic staff in terms of language education. MC was well organised in creating extensive and fun activities every day and able to make my students' days more colourful with the energetic and friendly activity leaders."

Günes – Group Leader from Turkey, 2015

"Our daughter had spent 14 days in your summer school. She was so happy there and she liked it very very much. She was even sad to come home, because she missed her new friends and the school…and everything. I want to thank you so much for what you do for all these young people. It’s such a good organisation, you have my great respect and my congratulations."

Odile and Robert – parents of Caroline, student, 2015

"My school has sent our students almost every year since 1989. I like MC because they take good care of us. All the students who took part in MC say that they had a wonderful experience there. The staff always care about the students’ safety. I think it is a warm and comfortable atmosphere to experience summer courses."

Noriko – Group Leader from Japan, 2015

"I wanted to say thank you to everyone that I met at the school, because I had a great time this two weeks and I have never met so many nice people at the same time."

Eduardo – student, 2015

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